Steam top-up

#How to top up Steam

1. Open the "Transfers" tab in the bottom bar and select "Steam" in the "Payments" section.
2. In the "Debit account" field, select the account you want to pay from.
3. In the "Steam login" field, enter your account login and tap "Continue".
4. Enter the amount in the currency of the selected account. The allowed range is shown below the amount, and the fee is shown below that.
5. Tap "Transfer" and confirm the operation with your PIN or biometrics.
6. A screen will appear confirming that the account will be topped up soon.

#Where to find your Steam login

Your login is the account name you enter when signing in to Steam. It is not your profile nickname or your email.

You can find your login in the "About account" section: tap your username in the top right corner of Steam. The app also has a hint with a picture: the question mark button next to the "Steam login" field.

Before payment, the app checks the login. If the account is not found, you will see the message "Steam account not found — check the login".

#Which accounts you can pay from

From any wallet account: USDT on any network, TRX, BNB, ETH, XAUT, GRAM, or rubles.

Money arrives in Steam in rubles. You enter the amount in the account's currency, and the app converts it to rubles at the exchange rate. There is no conversion when paying from a ruble account.

#Amount and fee

Minimum amount — 100 ₽. For an account in another currency, the app converts the minimum at the exchange rate and shows it below the amount field.

Fee — 2%. It is added to the top-up amount: the entered amount plus the fee will be debited from your account, so you need enough funds for both.

Reduced fee. Each month, Steam top-ups up to $1,000 are charged at a fee of Free. It is applied automatically and is already included in the fee shown by the app. For more details, see the article Preferential fee limits.

#How long it takes

Usually the account is topped up within 15 minutes, and less often within 2 hours.

While the top-up is being processed, the amount is reserved on your account, and the operation appears in the history as incomplete. You don't need to do anything: the top-up will complete on its own, and the bot will send you the message "Steam top-up successful".

#If something goes wrong

The top-up failed. If the account could not be topped up, the full amount including the fee will be returned to your account, and the bot will send you a notification.

More than 2 hours have passed and the money hasn't arrived. Contact support: provide your Steam login, the amount, and the time of the operation.

You entered the wrong login. If the login you entered exists, the money will go to that account. Check the login carefully before paying — it is shown on the amount screen.