PS Wallet Depositing with crypto
How to top up your PS Wallet account from another wallet or exchange, what the minimum is, and what to do if your funds haven't arrived.
On this page
How to top up your account
- On the home screen, tap "Deposit". You can also do it from the account page — the "Deposit" button under the balance.
- Select a coin and network, for example USDT TRC20.
- The "PS Wallet Deposit" screen will open with a QR code and an address. Tap "Copy address" or scan the QR code in the app you are sending the funds from.
- Send the coins to this address from an exchange or another wallet.
When the deposit is credited, the bot will send you a "Deposit successful" message, and the transaction will appear in the "History" tab.
Crypto deposits are free: PS Wallet does not charge a fee for crediting. The exchange or wallet you are sending from may charge a network fee for the transfer.
You can also top up your account in the bot chat: send /wallet, tap "Deposit" and select an account — the bot will send you the address.
Check the network
Below the address, it says which coin and network can be sent to it: "Send only USDT via the TRC20 network". On the sender's side, select the same network.
- You can also send TRX to a USDT TRC20 address, BNB to a USDT BEP20 address, ETH and XAUT to a USDT ERC20 address, and GRAM to a USDT TON address. Each coin will be credited to its own account.
- Other coins and tokens are not credited.
For more about networks, see Coins and networks.
If you send coins on a different network (for example, USDT BEP20 to an ERC20 address), they will not be credited automatically. Such a transfer cannot always be recovered.
Minimum amount
The minimum is shown below the address: "Minimum …, anything less will not be credited". Deposits below this amount will not be credited to your account. Minimums for all coins:
| Coin | Network | Min. deposit |
|---|---|---|
  USDTTRON (TRC20) | TRON (TRC20) | 0.1 USDT |
 USDTBNB Smart Chain (BEP20) | BNB Smart Chain (BEP20) | 0.1 USDT |
 USDTEthereum (ERC20) | Ethereum (ERC20) | 1 USDT |
 XAUTEthereum (ERC20) | Ethereum (ERC20) | 0.0005 XAUT |
 ETH | Ethereum (ERC20) | 0.0001 ETH |
 USDTTON | TON | 0.1 USDT |
 GRAM | TON | 0.1 GRAM |
 TRX | TRON (TRC20) | 1 TRX |
 BNB | BNB Smart Chain (BEP20) | 0.0001 BNB |
For example, for USDT TRC20 the minimum is 0.1 USDT, for USDT TON it is 0.1 USDT.
How long to wait
The wallet credits a deposit once the network confirms the transfer. This usually takes a few minutes. The time depends on the network and how busy it is. Exchanges sometimes don't send withdrawals right away — check the withdrawal status on the exchange side.
Depositing on the TON network
Each user has their own TON address, so you don't need to specify a comment (memo) when depositing. If the exchange's withdrawal form has a comment field, you can leave it empty.
AML check of incoming funds
Incoming transfers above a certain amount, as well as transfers from addresses linked to fraud or other risks, go through an AML check. This is usually unnoticeable. If the risk is high, the deposit is not credited and is frozen, and a new address is issued for the account — the bot will notify you. For more details, see AML check.
If the bot tells you that your deposit address has changed, use only the new address. Funds sent to the old address will not be credited.
My funds haven't arrived. What should I do?
- Find the transfer in a blockchain explorer by the transaction hash and make sure it is confirmed.
- Check the recipient address and network against what is shown on the "PS Wallet Deposit" screen.
- Make sure the amount is not below the minimum.
If everything matches and the funds still haven't arrived, contact support and send the transaction hash.
I sent coins on the wrong network or sent the wrong coin
Such deposits are not credited automatically. Contact support and send the transaction hash: we will check whether anything can be done. We cannot guarantee a refund.
Can I deposit to an old address from the previous PS Wallet?
No. Old addresses do not accept deposits. The new address is always on the "Deposit" screen. For more details, see Migrating from the old PS Wallet.