PS Wallet Migrating from the old PS Wallet
What is carried over to the updated PS Wallet automatically and how to submit a request to migrate balances from the old wallet.
On this page
PS Wallet has been updated: the wallet has a new database and new deposit addresses. If you used the previous version, some data is migrated automatically, and balances are migrated on request.
What is migrated automatically
When you first sign in to the updated wallet, we find your previous profile by your Telegram account and migrate:
- language and email;
- PIN — it stays the same;
- referral link, percentage, and invited users;
- active virtual cards.
Transaction history is not migrated — in the updated wallet it starts from scratch.
Deposit addresses have changed. The old addresses no longer accept deposits — do not send funds to them. Your new address is in the "Deposit" section, see Crypto deposit.
How to migrate balances
Old wallet balances are migrated on request. USDT TRC20 accounts, USDT BEP20 accounts, and ruble accounts are migrated.
- Open the wallet. On your first sign-in, the "Updated PS Wallet" window appears with a list of amounts in the "In old wallet accounts" block.
- Tap "Submit request".
If you closed the window with the "Later" button, a banner will remain on the home screen: "Balance migration — Migrate funds from your old wallet". Tap it and submit the request from there.
What happens after you submit a request
The status "Request under review" will appear on the home screen. We will check the transaction history in the old wallet and credit the funds to your new accounts.
When your request has been reviewed, you will receive a message in the bot:
- Request approved — the message and the home screen will show the amounts credited to your new accounts. Amounts may be adjusted based on the review.
- Request rejected — the message will include the reason.
You can submit a request only once. A rejection is final: you cannot submit another request. If you disagree with the decision, contact support — the "Contact support" button is in the request window.
Cards from the old wallet
Active cards will appear on the home screen in the "Cards" block. The page of such a card has the label "Old wallet card": it does not send transaction notifications, does not show transaction history, and its balance updates with a delay of up to 5 minutes.
Cards that were never issued in the old wallet are not migrated.
I don't see the migration window or the banner on the home screen
This means that no old wallet profile was found for your Telegram account, or there are no funds in the old accounts. Make sure you signed in with the same Telegram account as before. If everything is correct, contact support.
I sent money to an old address. What should I do?
Such deposits are not credited automatically. Contact support and send the transaction hash — we will check what can be done.
Will my referrals be migrated?
Yes. The referral link, percentage, and links to invited users are migrated automatically. If someone joined via your old link and you haven't signed in to the updated wallet yet, they will be linked to you when you sign in.